Excellent customer service
You have a question, we have answers.
Your staff will always be able to reach our customer service team, without worry over never getting an answer or the finance department getting a bill every time someone calls.
We stand on four foundational principles that our customers can rely on. We want our software to make everything easier- from daily tasks and customer service, to straightforward pricing and a seamless transition that gets your staff using the system. You can ask any of our customers and they will tell you who we are and why they are loyal.
Your staff will always be able to reach our customer service team, without worry over never getting an answer or the finance department getting a bill every time someone calls.
Our software was originally developed with staff in the public and library sectors. Our close relationship with our customers allows us to keep adding features and functionality to the software. We have decades of software experience with the latest technology available.
We will provide site pricing from beginning with everything clearly laid out. We always provide site licenses so every member of your team, even if they play a small part, can access and use the software without consideration for seat license. Our SAAS fees include everything you need to fully use our software.
We provide a complete implementation in a short timeline that never spans years. This means your staff get to use the software, as do you constituents with our customer portal sooner.
